SMS Terms & Conditions
EpicCare Link and Teamwork scheduling
As a team member, when you sign up for text messages from Northbay Health, you are signing up to receive text messages related to your relationship with Northbay Health, including system-generated messages related to failed faxes, OR block time, EpicCare Link one-time passcode, In Basket notifications, and general workflow and system configuration updates.
You can opt-out of receiving future SMS messages by texting/replying STOP. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS system messages from Northbay Health. If you want to join again, sign up using Hyperspace or text HELP for instructions.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at mychartsupport@northbay.org.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from Northbay Health and to Northbay Health from you. Message frequency may vary.
You can read our Privacy Policy here. If you have questions that are not about the messaging program, please contact Northbay Health at mychartsupport@northbay.org.
